The Salesforce Functional Consultant that oversees end-to-end engagement and consulting with clients with the process of designing, implementing, and maintaining financial services cloud. Interpret technical solutions, develop, and run training sessions with clients. The most appealing piece in the advert is the description acknowledges and supports healthy work/life balance which defines a fluid and hybrid work environment. Hence high-quality work environment which is beneficial for long term productivity and outcomes.
The job requires over 3 years of experience in customer relationship management (CRM) and preferably high levels of experience in service cloud particularly in the financial field and has applicable knowledge in Trello or Jira.
Diploma of International Business has provided me a basic knowledge in management and relationships with clients, peers. Along with Micro Creds such as agile ways of working, information literacy.
A roughed-out career path includes applying for internships in similar fields. Applying for Graduate programs particularly strategic consultancy. Companies such as but not limited, Accenture, EY and PwC are the few that provide the desired pathways, after a cumulative 3 to 4 years of consultancy and professional training such as JIRA and Trello followed with improved CRM skills. I finally apply for this job role. Even after landing the ideal job, I look to further give myself a challenge and will also look for other opportunities.